Our customers have every opportunity to source EPS from manufacturers around the world. We are honored that they have chosen to source from us. They have come to realize the benefits of sourcing from a manufacturer located in the U.S., benefits that include better quality, better lead times, and better customer service.
EPS Quality Shouldn’t Be Compromised
Given that such a sizable percentage of EPS is used as an insulation material in construction, its quality should not be compromised. But even going beyond construction, EPS quality matters when making products like bike helmets and food packaging systems. Lower quality just doesn’t cut it.
U.S. manufacturers are able to ensure a higher standard of quality thanks to the stringent quality control measures and rigorous industry standards we are held to. It is normal for American manufacturers to provide detailed technical specifications that demonstrate adherence to standards. We also conduct thorough inspections to ensure that our products meet quality benchmarks.
As the customer, you benefit from the American commitment to quality by having access to more reliable and consistent EPS products. You enjoy maximum product performance and minimal risk of defects.
An added bonus with Epsilyte products is our commitment to minimize carbon emissions while still providing better insulating properties. In that regard, we invite you to learn more about our POLYSOURCE® products.
Lead Times Can Matter a Lot
Lead times are always a concern when sourcing building materials. Failing to stay on schedule can mean construction delays and cost overruns. It is no wonder that our customers are specific about their lead times.
U.S. manufacturers are typically able to offer shorter lead times. They are made possible by local sourcing that minimizes the distance between manufacturing and distribution. Transportation demands are not as intense either. As a result, EPS can be manufactured, distributed, and delivered more quickly.
Short lead times are particularly important to industries that require fast delivery. This includes construction and just-in-time manufacturing. By keeping lead times to a minimum, American manufacturers offer a much-needed boost to their customers.
Customer Service Makes the Difference
When all other things are equal, customer service makes the difference. It is as true in EPS manufacturing as any other industry. But how does sourcing EPS from U.S. manufacturers apply here?
American manufacturers are more in tune to the needs of the U.S. customer base. Communication and support are made easier due to a common culture and knowledge of U.S. standards. American manufacturers also tend to be able to respond to problems more quickly, especially if they are local to the customer.
Overseas manufacturers can certainly match the quality of their American counterparts. But when it comes to customer service, cultural differences and language barriers create challenges that are difficult to overcome. Likewise for different time zones.
From our perspective, it is easier to form collaborative relationships with other U.S. companies simply because we are more likely to be on the same page. There is less friction and fewer barriers to overcome.
Source Your EPS From Epsilyte
Quality, lead times, and customer service are three big concerns among EPS buyers. We place a premium on all three here at Epsilyte. Whether you are looking for EPS for the first time or searching for a new vendor, we invite you to consider sourcing from us.
Our team is ready and willing to explain all the potential benefits of Epsilyte products. We are ready to answer your questions, offer whatever guidance we can, and help you figure out the best EPS for your application. Why not put us to the test?